Frequently Asked Questions

Ticketing + Admissions

  • Tickets can be purchased online at

    www.yegxmasmarket.com/tickets

    Pre-sale online tickets close at 8:00 AM MST the day before the event date.

    Limited walk-up tickets will be available during the run of the event. However, these tickets not guaranteed on the day of the event and are subject to venue and parking capacity.

  • Yes! All general admission tickets to the Edmonton Christmas Market are booked by time slot (date and time). This helps us manage the Market’s capacity. Please choose your date and time slot carefully.

    Guests must arrive on their chosen date within their selected time slot to ensure entry into the Market. Guests are welcome to stay as long as they like once inside the Market gates.

  • See our ticket price chart for detailed information on ticket prices.

  • All guests, including children under 5, must have a time slot booking.

  • Yes. Admission is free for children 5 and under. Please make sure to add children under 5 to your ticket order.

  • Tickets purchased online will be sent to the email provided at the time of purchase. A PDF version of your ticket is attached to this email.

    If you prefer to keep everything digital, we can scan this ticket directly from your phone. You can download the Showpass App to your mobile device and/or add your tickets to your digital wallet.

  • Yes, but we recommend purchasing tickets online ahead of time to secure your spot and help you plan your visit to the Edmonton Christmas Market.

    Tickets at the gate are not guaranteed and are based on site capacity.

  • Sometimes tickets can end up in your email’s Junk folder, so make sure to check there first.

    If you still can’t find your tickets, please email support@yegxmasmarket.com and include as much information as possible in your email.

  • All Tickets are Non-Refundable and Non-Transferrable.

    You can change your date and time slot ONLY ONCE — where tickets are available — up to 24 hours before the start of your reserved time slot of your existing tickets.

  • You can enter the Market within your ticketed 30-minute time slot.

    If you arrive late, entry is not guaranteed and subject to venue capacity.

  • Santa will be roaming the site and will happily pose for photographs!

  • Please have your ticket (either digital or printed) and photo I.D. available when you arrive at Admissions.

  • Tickets are non-transferable.

  • The name on the General Admission Ticket(s) does not need to match the name of the ticket holder. This means you can buy a ticket for your friend under your name. Your friend will need to provide your name or confirmation # at Admissions.

  • Yes! When you purchase a ticket to a Capitol Theatre Show, your General Admission is included. Present your Show ticket to Admissions when you arrive. You are welcome to enjoy the Market as long as you’d like after your show is over.

  • Edmonton Christmas is not owned or operated by the City of Edmonton or Fort Edmonton Park. City of Edmonton Leisure Passes and/or Fort Edmonton Park Family Passes are not eligible for access to the Edmonton Christmas Market.

  • Thank you for your service! At this time, there is no discount for Canadian Military & Veteran personnel.

  • Child Tickets are ages 2-17 years.

  • Adult Carousel Tickets can be purchased onsite at Admissions and/or at Carousel.

  • Tickets can be purchased at the Capitol Theatre for $6/person. Tickets Sales will be closed 30 minutes prior to each ride. Horse Drawn Wagon Rides are operated by FEP.

    Patrons can board the wagon next to Bill’s Confectionery. The ride lasts approximately 15 minutes. No food or drink is permitted on the ride.

    Wagon Rides will shutdown if temperatures reach -23℃ (with wind chill).

  • For those who have pre-purchased tickets, please be aware that there might be a brief wait in line as we diligently scan all tickets. We anticipate this wait to be no longer than 10 minutes, ensuring a smooth entry process for you.

    For guests without pre-booked tickets, please be prepared for a potentially longer wait, up to an hour or more. We recommend checking our website and social media channels for real-time updates on walk-up availability and estimated wait times.

Vendors

  • Vendor applications for the 2023 market are closed and our waitlist is full. Please apply when they open up again in summer 2024!

  • APPLY Today

    Applicants will need to create a Brand Profile at makers.publicfoodhub.com to apply. When a Brand Profile has been created, you can click Find Opportunities to view the full Edmonton Christmas Market application.

  • The Edmonton Christmas Market is currently looking for vendors in all categories to apply. As a Public Market, vendors need to abide by the 80/20 rule as a local maker.

    All products sold at the Edmonton Christmas Market must be homemade (handcrafted), home grown, or home baked to be compliant with Alberta Agriculture’s rules pertaining to the operation of Farmers’ Markets. We do not allow a market complement of more than 20% wholesale, resale, commercial retail or franchise business. The only exception to this stipulation will be B.C. Fruit. B.C vendors are not permitted to sell vegetables as to adhere to Alberta Agriculture rules. This is subject to change at the discretion of Market Directors. In addition, ALL food and beverage vendors must operate out of an AHS approved commercial kitchen. All products sold at the Edmonton Christmas Market location must conform to Public Health Regulations and Standards of Cleanliness.

  • Yes, vendors are liable to participate in all market days the vendor has applied to and been approved for by the Market Manager. ANY changes to your application must be made up to 5 days after the application has been received.

  • Yes! We are booking vendors by the week, not by the day. This means you must sign up for a 4 day stint.

    We are not accepting single day applications at this time.

  • Yes, The Edmonton Christmas Market will be managing retail opportunities and food concessions. Please reach out to our General Manager, Adam Luciuk, for more information.

    Please note, ALL food and beverage vendors must operate out of an AHS approved commercial kitchen. All products sold at the Edmonton Christmas Market location must conform to Public Health Regulations and Standards of Cleanliness.

  • Vendors are responsible for providing their own table, chairs, merchandise equipment, food display(s), signage, payment system, merchandise, and decor.

    Please note: Vendors will NOT need to bring a tent unless a Market Manager has directly reached out to you.

  • The only rentals available for vendors is power (for a low cost). See above for equipment requirements.

  • Yes, vendors are responsible for their own insurance, including while operating on the market site. All vendors must have insurance of up to $2 million dollars. The Edmonton Christmas Market must be listed as additional insured. The Edmonton Christmas Market does not provide Liability Insurance for individual vendors. It is the vendor’s responsibility to have their own insurance, and for this event it is mandatory that every vendor carry their own Liability Insurance Policies. The Alberta Farmers’ Market Association offers very reasonable rates for vendors. Please connect with us at markets@wearewildheart.com for preferred Insurance rates.

  • Applications from returning vendors will receive priority consideration, if received prior to applications going live to the public (July 7, 2023). However, previous participation does not guarantee acceptance.

    Once your application has been submitted, it will be reviewed by our Market team. We may reach out to confirm additional details. If approved, you’ll receive an Approval email containing an onboarding checklist and next steps. You’ll be required to sign and upload the agreement/waiver forms, including:

    — Vendor agreement form

    — Vendor proof of insurance form

    — Cancellation policy acceptance

    — Personal information form

    Any proposed additions or changes of your product line will require written approval from one of the Market/Site Managers.

    In the unforeseen event that the physical venue for Edmonton Christmas Market must be canceled due to situations like a pandemic, loss of venue, or an act of god, nature or events beyond reasonable control, our team will notify all participants as soon as possible. In this case, vendors will receive a refund of all fees less the $210 deposit

  • Vendor categories can fill up quickly. Once a category is filled, vendors in that category will be put on a waitlist for any upcoming vendor cancellations. To be eligible for the waitlist, vendors must submit a $210 deposit. The deposit less a $10 administrative fee will be refunded if vendors cannot participate or there is a remaining balance on the deposit.

  • If we have not yet processed your application you may cancel and be refunded your deposit of $200 (less $10 admin fee).

    If we have confirmed your dates, that means we have potentially turned down another vendor in your category. Unfortunately once you are approved your $200 will be non-refundable. If you cancel after 5 days of approval and invoicing you are then obligated to those dates and payment. Please see the Terms of Service attached to your Brand Profile.

    In the unforeseen event that the physical venue for Edmonton Christmas Market must be canceled due to situations like a pandemic, loss of venue, or an act of god, nature or events beyond reasonable control, our team will notify all participants as soon as possible. In this case, vendors will be offered a credit of their paid dates towards an alternative event or venue within 12 months. Partial refunds may be issued if the cancellation is more than 3 months from the date of the event. Deposits are non-refundable.

  • The speed limit on the Service Road is 25 km/h, while the Midway Ring Road and 1920's Street have a speed limit of 15 km/h.

About The Event

  • The Edmonton Christmas Market is located at Fort Edmonton Park in Edmonton, Alberta.

    Address: 7000 143 St NW, Edmonton, AB T6H 4P3

  • Hours of Operation are as follows:

    Wednesdays — Capitol Theatre Shows ONLY
    Thursdays — 3PM to 9PM
    Fridays — 3PM to 10PM
    Saturdays — 12PM to 10PM
    Sundays — 12 PM to 8PM

  • Yes! People of all ages are welcome at the Edmonton Christmas Market.

  • The Market will see 100+ rotating vendors throughout duration of the event.

    See our Weekly Vendor List for more information.

  • There will be a variety of Vendors at the Market from the following categories, and more:

    • Apparel

    • Food & Beverage

    • Lifestyle & Home Goods

    • Artisans

    • Beauty & Body

    • Jewelry & Accessories

    • Kids and Games

    • Pets

    • Craft Beer, Cider and Spirits

  • Yes! We have a food and beverage program onsite once you are through Admissions.

    See our Food Menu.

    See our Drink Menu.

    • Cash will be accepted at Admissions ONLY.

    • Credit, Debit and Christmas Cash* will be accepted on-site.

    • Food and Beverage concessions and rides will only accept Christmas Cash, Credit, Debit or other forms of mobile payment, such as Apple Pay.

    • Cash may be accepted in the vendor marketplace.

    *Christmas Cash is not eligible for use for General Admission, Capitol Theatre Tickets or at the Vendor Marketplace. For use only on Rides and Food and Beverage.

  • Yes, there will be ATM machines onsite once you are inside the market.

  • Outside alcoholic beverages are not permitted to be brought into the Market.

  • Re-entry to the market is not permitted.

  • Unfortunately, your furry friends will have to stay at home.

    Outside animals are NOT permitted at the Park as FEP is a ‘closed stable.’

    Service animals with credentials are permitted.

    Please do not touch, pet or feed the Fort Edmonton Park animals (horses, ponies, etc).

  • Yes! Alcohol will be available for purchase once inside the market.

  • Smoking is not permitted inside the gate of this venue.

  • Absolutely! We love seeing you capture the magic of the Edmonton Christmas Market. Don’t forget to follow us on social media and tag us @yegxmasmarket!

  • Lost items can be taken to Admissions.

    FEP has has a Virtual Lost and Found where you can search for your item(s) found onsite.

  • Christmas Cash is non-refundable. Unused cash may be used at next year’s ECM.

  • Food and/or beverage are not permitted on the Wagon Rides.

  • Consumption of food and beverage is not permitted while riding the Street Car.

Parking + Transportation

  • Parking will be available onsite at Fort Edmonton Park.

    There is limited parking in the main parking lot. Additional parking in the Park will be available in the overflow parking lot. If all parking lots are FULL at FEP, parking attendants will direct patrons to other lots in the area, just off Fox Drive — Whitemud Park.

    We encourage all patrons to safely carpool or to find other modes of transportation, especially if intending to consume alcohol.

    All parking lots offsite are an approximate 10 minute walk to Admissions.

  • Parking is free on a first-come first-served basis.

  • If the main lot at FEP is full, we will direct traffic to our overflow lot onsite.

    If both Lots are FULL, Parking Attendants will direct customers to other parking lots in the area.

    All parking lots outside the Park are an approximate 10 minute walk to Admissions.

  • Yes! We have marked accessible parking spots available near the entrance of Fort Edmonton Park for those that need them.

  • Yes! We encourage all patrons to utilize public transit when available.

    You can take ETS Bus Line 4 to Fort Edmonton Park & Fox Drive to be dropped off right in front of Fort Edmonton Park!

Safety + Accessibility

  • The market is both indoors and outdoors.

  • Yes! Strollers are permitted onsite.

  • There will be opportunities throughout the market site to sit down or rest.

  • Yes, public accessible washrooms are available onsite.

  • A great deal of the Fort Edmonton Park grounds and venues are wheelchair accessible. Walkways are a combination of paved and gravel surfaces.

    Outdoor areas can ice up and cause accessibility challenges. Snow and ice can create bumpy surfaces.

    At this time, we do not rent out wheelchairs, scooters, or walkers.

  • Edmonton Christmas Market is an indoor/outdoor event, operating ‘rain, snow, or shine’. No refunds will be issued due to inclement weather.

    Outdoor event cancellation may occur should dangerous conditions arise (i.e. winds greater than 50 km/hr).

    Wagons will not run at temperatures of lower than -23, however all other venues will be heated and able to operate in the event of cold weather.

    In the event of extreme cold (-30 and lower) please keep an eye out on our social media channels for updates on partial closures.

  • Snow, ice, blowing snow, strong winds or a combination of these conditions can create bumpy and/or icy conditions that may cause accessibility challenges. Ice surfaces may be closed if conditions are unsafe for guests.

  • Several indoor venues are available onsite. There will also be fire pits throughout the site to keep warm outside.

  • We encourage all Market patrons to dress for the weather & bundle up on colder days. Please wear footwear that accommodates snow and/or icy conditions. There will be warm-up stations accessible on-site.

  • Registered service animals are permitted onsite. Please have identification ready.

  • Smoking cannabis, cigarettes and cigars is strictly prohibited at Fort Edmonton Park.

  • The speed limit on the Service Road is 25 km/h, while the Midway Ring Road and 1920's Street have a speed limit of 15 km/h.

  • Please do not touch, pet or feed the Fort Edmonton Park animals (horses, ponies, etc).

  • The Street Car service, operated by FEP, will feature two heated cars during event hours. There are two designated stops for your convenience.

    A full loop takes approximately 15 minutes.

    Absolutely No food or drink is permitted on the ride.

  • All vehicles must stop at all railroad crossings, as this is a federal train track regulation. Come to a complete stop, look both ways before crossing the tracks, regardless of direction being traveled (into or out of the Midway).

    Please do not walk on the train tracks.

  • Wagon Rides will shutdown if temperatures reach -23℃ (with wind chill).

    ANIMAL SAFETY ADVISORY: Kindly observe and respect the right of way for the animals at all times. In the event that the horse(s) show signs of being spooked, please avoid approaching them. The Coachman will handle the animals.

Don’t see your question?

Please reach out to support@yegxmasmarket.com